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PRIVACY POLICY

This privacy statement applies to websites and services of Synctag that collect data and display these terms, as well as its offline product support services. It does not apply to those Synctag sites, services and products that do not display or link to this statement or that have their own privacy statements.

Please read the Synctag Privacy Policy Statement below and also any supplemental information listed to the right for further details about particular Synctag sites and services you use. Some products, services or features mentioned in this statement may not be available in all markets at this time.

Collection of Your Personal Information
  • At some Synctag sites, we ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address.
  • In order to access some Synctag services, you will be asked to sign in with an e-mail address and password, which we refer to as your Synctag account. By signing in on one Synctag site or service, you may be automatically signed into other Synctag sites and services that use Synctag account.
  • We collect additional information about your interaction with Synctag sites and services without identifying you as an individual. For example, we receive certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also use Web site analytics tools on our sites to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height.
  • We use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our sites and services.
  • When you receive newsletters or promotional e-mail from Synctag, we may use web beacons (described below), customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you more focused e-mail communications or other information.
Use of Your Personal Information
  • For more information about the use of information for advertising, see the Display of Advertising section below.
  • We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Synctag services, such as Windows Live Hotmail, may send periodic member letters that are considered part of the service.
  • Personal information collected on Synctag sites and services may be stored and processed in the United States or any other country in which Synctag or its affiliates, subsidiaries or service providers maintain facilities. Synctag abides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor.
Sharing of Your Personal Information
  • Except as described in this statement, we will not disclose your personal information outside of Synctag and its controlled subsidiaries and affiliates without your consent. Some Synctag sites allow you to choose to share your personal information with select Synctag partners so that they can contact you about their products, services or offers. See the Communication Preferences section below for more information.
  • Some Synctag services are co-branded by Synctag and another company (partner). If you register to or use such a service, both a Synctag privacy statement and the partner’s privacy statement may be displayed. If so, both Synctag and the partner will receive information you provide such as on registration forms.
  • Synctag occasionally hires other companies (vendor) to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose than for delivering the service to Synctag in accordance with Synctag’s instructions and policies. However, our vendors may use aggregate data for fraud detection to help improve their services. This helps them to more accurately detect fraudulent transactions. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Synctag or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Synctag employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.
Accessing Your Personal Information
  • Some Synctag services give you the ability to view or edit your personal information online. To help prevent your personal information from being viewed by others, you first will be required to sign in. The method(s) for accessing your personal information will depend on which sites or services you have used.
  • Synctag.com - You can access and update your profile on Synctag.com by visiting the Synctag.com Profile Center.
Communication Preferences
  • You can stop the delivery of future promotional e-mail from Synctag sites and services by following the specific instructions in the e-mail you receive.
  • Depending on the respective service, you may also have the option of proactively making choices about the receipt of promotional e-mail, telephone calls, and postal mail from particular Synctag sites or services by visiting and signing into the following pages:
  • The Synctag.com Profile Center allows you to choose whether you wish to receive marketing communications from Synctag.com, to select whether Synctag.com may share your contact information with selected third parties, and to subscribe or unsubscribe to newsletters about our products and services.
Display of Advertising (Opt-Out)
  • Many of our Web sites and online services are supported by advertising.
  • Most of the online advertisements on Synctag sites are displayed by Synctag Advertising. When we display online advertisements to you, we will place one or more persistent cookies on your computer in order to recognize your computer each time we display an ad to you. Because we serve advertisements on our own websites as well as those of our advertising and publisher partners, we are able to compile information over time about the types of pages, content and ads you, or others who are using your computer, visited or viewed. This information is used for many purposes, for example, it helps us try to ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you.
  • You may opt-out of receiving targeted ads from Synctag Advertising by visiting our opt-out page. For more information about how Synctag Advertising collects and uses information, please see the Synctag Advertising Privacy Supplement.
  • We also allow third-party ad companies, including other ad networks, to display advertisements on our sites. In some cases, these third parties may also place cookies on your computer. These companies currently include, but are not limited to: 24/7 Real Media, aCerno,Inc, AdBlade, AdConion, AdFusion, Advertising.com, AppNexus, Bane Media, Brand.net, CasaleMedia, Collective Media, Fox Interactive, Interclick, Millennial, PrecisionClick, ROI Media, Social Media, SpecificMedia, TrafficMarketplace, Tribal Fusion, ValueClick, Yahoo!, YuMe, and Zumobi. These companies may offer you a way to opt-out of ad targeting based on their cookies. You may find more information by clicking on the company names above and following the links to the Web sites of each company. Many of them are also members of the Network Advertising Initiative or the Digital Advertising Alliance, which each provide a simple way to opt-out of ad targeting from participating companies.
Security of Your Personal Information
  • Synctag is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information we collect on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
  • If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children's Personal Information
  • Many Synctag sites and services are intended for general audiences and do not knowingly collect any personal information from children. When a Synctag site does collect age information, and users identify themselves as under 13, the site will either block such users from providing personal information, or will seek to obtain consent from parents for the collection, use and sharing of their children's personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
  • Please note that if you grant consent for your child to use Synctag services, this will include such general audience communication services as e-mail, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children's personal information. If we change this privacy statement in a way that expands the collection, use or disclosure of children's personal information to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent's additional consent.
  • We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You and your child can visit our online safety resources for additional information about using the Internet safely.
Use of Cookies
  • Most Synctag Web sites use "cookies," which are small text files placed on your hard disk by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you.
  • One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and targeted advertising on your later visits to these sites. Synctag Web sites also use cookies as described in the Display of Advertising sections of this privacy statement.
  • When you sign in to a site using your Synctag account, we store your unique ID number, and the time you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page at the site without having to sign in again on each page. When you sign out, these cookies are deleted from your computer. We also use cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address to be pre-populated, so that you will only need to type your password the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.
  • You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Synctag sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.
  • If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted. For example, in Internet Explorer 8, you can delete cookies by selecting “Tools”, “Delete browsing history”. Then select the control box “Cookies" and click the “Delete” button. If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Use of Web Beacons
  • Synctag Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
  • Synctag may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites. We prohibit Web beacons on our sites from being used by third parties to collect or access your personal information.
  • Finally, we may work with other companies that advertise on Synctag sites to place Web beacons on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a Synctag site results in a purchase or other action on the advertiser's site.
Controlling Unsolicited E-mail ("Spam")
  • Synctag is concerned about controlling unsolicited commercial e-mail, or "spam." Synctag has a strict Anti-Spam Policy prohibiting the use of Synctag to send spam. Synctag will not sell, lease or rent its e-mail subscriber lists to third parties. While Synctag continues to actively review and implement new technology, such as expanded filtering features, there is no technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail tools and being cautious about the sharing of your e-mail address while online will help reduce the amount of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
  • If you have questions regarding this statement, you should first contact us by using our Web form. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with Synctag to resolve your concerns.
Changes to This Privacy Statement
  • We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Synctag will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Synctag is protecting your information.
How to Contact Us
  • For general Synctag Privacy issues, please contact us by using our Web form.
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